Voluspa Reviews
Based on 1 customer review from our shopper community, Voluspa's overall rating is 5.0 out of 5 stars and 100% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.
1 Review
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All Reviews (1)
greenpeacock189
August 27, 2020
"Yummy smelling candles and even better customer service!"
I have been purchasing Voluspa candles for several years and I always leave reviews on their website about all the great scents and gorgeous jars. However, I wanted to leave a review about their customer service! Their customer service has been outstanding. They are responsive, orders are shipped quickly, arrive quickly, and the products are packed so well!
I recently purchased a few things during a short sale they had. One item was a gift for a friend. Voluspa e-mailed me and said that my order will be missing an item because they ran out of stock. The one item was the gift. I was bummed but it happens. I replied and asked if they could just replace it with another scent so I can still have a gift for my friend. Unfortunately, they couldn't because my order was already packaged and instead were able to provide me a discount code so I can purchase a replacement gift. I thought that was just excellent customer service and something nice and simple to make up for not being able to get my complete order.
Anyway, if you haven't purchased candles from them yet, I highly recommend you get to it! You will love the candles, packaging, and customer service!
Happy shopping!
I recently purchased a few things during a short sale they had. One item was a gift for a friend. Voluspa e-mailed me and said that my order will be missing an item because they ran out of stock. The one item was the gift. I was bummed but it happens. I replied and asked if they could just replace it with another scent so I can still have a gift for my friend. Unfortunately, they couldn't because my order was already packaged and instead were able to provide me a discount code so I can purchase a replacement gift. I thought that was just excellent customer service and something nice and simple to make up for not being able to get my complete order.
Anyway, if you haven't purchased candles from them yet, I highly recommend you get to it! You will love the candles, packaging, and customer service!
Happy shopping!
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